We collect personal information from our customers in the regular course of doing business. This page answers some of your most frequently asked questions, and lets you know exactly how we’re protecting the information you entrust to us.

What personal information do you collect about me?

We collect the following information about you:

• Name

• Address

• Postal Code

• Phone Number

• Email Address

• Date of Birth/Age

• Gender

• Customer satisfaction info

• Opinions about products and services

When you visit our web site, we also collect:

information about your computer, including your IP address, the type of operating system and browser you use, and your computer’s location what pages you visit on our site and what links you click on

what other sites you’ve visited recently.

How do you use this information?

The main reasons we collect personal information from you are:

Application forms

Because our computer software asks for it

Customer relationship management

To complete a sale/transaction

If it’s a necessary part of any of these transactions, we may disclose your information to another company. For example, when you apply for credit, we pass on your personal information to a credit reporting agency so we can complete a credit check. We also pass on your name and address to a courier company to complete a delivery.

Use of Personal Information for Secondary Reasons

We also may use your personal information for other, secondary reasons, including:

To complete a sale/transaction

Name

Address

Postal Code

Phone Number

Email Address

Date of Birth/Age

Gender

Customer relationship management

Customer satisfaction info

Opinions about products and services

Application forms

Name

Address

Postal Code

Phone Number

Email Address

Date of Birth/Age

Gender

Because our computer software asks for it

Name

Address

Postal Code

Phone Number

Email Address

Date of Birth/Age

Gender

Sharing of Personal Information with Third Parties

Sometimes, we also share your personal information with other companies, including:

Partners

We will also disclose your personal information if we are required by law to do so.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we assume you consent to our collecting it and using it for that specific reason only.

If we ask you for personal information for a secondary reason, like marketing, we will either ask you directly for your consent or provide you with an opportunity to say no. Saying no is called “opting out”. By opting out, you can tell us not to collect the information and/or not to share it with other companies.

How do I opt out?

Describe exactly what a customer has to do to opt out. Give concrete examples. For e.g.:

When you fill out a warranty card, you provide us with information about your preferences and opinions. At the bottom of the card, there are boxes you can check off if you do not want that information to be used for marketing purposes or to be shared with other companies.

How do I get more information?

Our staff will be happy to answer any questions you may have about your personal information. If you would like more information about our policies, or you would like to see exactly what personal information we have about you in our records, or you wish to register a complaint, please contact:

Name: Mike James

Address: 2037 Madden Blvd. Oakville, ON L6H3N9

Phone: 4165770250

Email: mjames@mississaugasenators.com

You can also contact the Privacy Commissioner of Canada for assistance between the hours of 8:30 a.m. to 4:30 p.m. est, at:

Toll-free: 1-800-282-1376

Phone: (819)994-5444

Fax: (819)994-5424

TTY: (819)994-6591

or by mail at:

30 Victoria Street

Gatineau, Quebec

K1A 1H3

or on the web at:

http://www.priv.gc.ca

You can also contact your Provincial or Territorial Privacy Commissioner’s office for more information:

Ontario

Office of the Information and Privacy Commissioner of Ontario

2 Bloor Street East, Suite 1400

Toronto, Ontario M4W 1A8

Phone: (416) 326-3333

Toll-free: 1 (800) 387-0073 (free within Ontario)

Email: info@ipc.on.ca

Web Site: http://www.ipc.on.ca/